
This article analyzes the impact of politically motivated hate speech disseminated through social media on the construction of collective memory and the protection of human rights and the guarantee of human rights in Venezuela. To this end, a qualitative methodology based on critical analysis of documentary sources (N=85) and 12 semi-structured interviews with experts in human rights, sociology, and communication was employed. Data analysis was performed, by using thematic coding with the support of ATLAS.ti software. The findings indicate a progressive normalization of dehumanizing narratives toward political adversaries, significantly amplified on digital platforms during periods of high conflict, such as that which occurred in 2017. These narratives erode the minimal consensus on the past and hinder the production of inclusive memory. It is concluded that hate speech represents a multidimensional threat to democratic coexistence and plural memory. The need to develop regulatory frameworks and public policies is evident, which, without violating freedom of expression, counteract this phenomenon and promote a democratic memory.
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